Refund policy

Return Process:

• Contact our customer support at hello@soundease.com.com OR at our toll free phone number 0800 102 6922 with your order number and reason for return.
  
  

• Our team will provide you with return instructions and the appropriate return address.
  
  

• Ship the item(s) back to the provided address: 

• Unit 169045, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK

• Once we receive and inspect the returned item(s), we will process your refund or exchange.
  
  

Refunds:

• Refunds will be issued to the original payment method.
  
  

• Please allow 5–7 business days for the refund to reflect in your account.