Refund policy

Return Process:

  • Contact our customer support at support@trypurrify.com.com OR at our toll free phone number 1 (800) 706-1852 with your order number and reason for return.

  • Our team will provide you with return instructions and the appropriate return address.

  • Ship the item(s) back to the provided address: 

  • 1175 Avocado Ave
    Ste 101 #A11
    El Cajon, CA 92020

  • Once we receive and inspect the returned item(s), we will process your refund or exchange.

Refunds:

  • Refunds will be issued to the original payment method.

  • Please allow 5–7 business days for the refund to reflect in your account.